Refund Policy

At Sahaar Welfare Foundation, we deeply value every contribution made toward our mission of promoting education, healthcare, environmental protection, and social welfare. As a non-profit organization, we rely on donations and sponsorships to run our programs effectively and ethically. We understand that there may be instances where a donor may wish to request a refund, and we aim to address such concerns transparently.

Donation Refund Policy

• Voluntary Contributions:
  All donations made to Sahaar Welfare Foundation are considered voluntary and non-refundable. Donors are advised to thoroughly check donation details before making the contribution.

• Duplicate Transactions:
  If you believe you have made a duplicate donation or incorrect amount transfer, please notify us within 7 days of the transaction. Upon verification, the excess amount may be refunded.

• Technical Error:
  In case of technical issues during online payment resulting in an incorrect or failed transaction, we will coordinate with the payment gateway to resolve the matter. Refunds (if applicable) will be processed only after confirmation from the gateway service provider.

• Event Fees or Program Charges (if applicable):
  Any refund related to event registration or training fees will be considered on a case-by-case basis. Requests must be submitted in writing and approved by the Foundation’s finance team.

Refund Processing Time

Approved refunds will be processed within 7–10 working days and credited to the original payment method. No cash refunds will be issued.

How to Request a Refund

To request a refund, please email us at info@sahaar.org with the following details:

• Full name

• Transaction ID or receipt

• Date and amount of donation

• Reason for refund request

• Contact number (+91 9111203004)

Important Notes

• Refunds will not be made if funds have already been utilized for project implementation.

• The Foundation reserves the right to refuse a refund request if it is found to be dishonest, unjustified, or after the stipulated time frame.